Privacy Policy

PELIPUS LLC (“Pelipus,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our customers, business clients, website visitors, and other individuals who interact with us.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit or use pelipus.com (the “Website”), request a quote, submit a custom packaging inquiry, place an order, communicate with us, or otherwise interact with our products and services. By using our Website, you acknowledge that you have read and understood this Privacy Policy.

1- Information We Collect

We may collect different types of information depending on how you interact with Pelipus.

Information You Provide Directly

When you contact us, request a quotation, place an order, submit an inquiry, or communicate with our team, we may collect information such as:

• Full name
• Business or company name
• Email address
• Telephone or mobile number
• Billing address
• Shipping or delivery address
• Business address
• Product and packaging requirements
• Order details
• Quote and inquiry information
• Communication history
• Information you provide through contact or quote forms

If you provide information on behalf of a company or organization, you represent that you are authorized to provide that information.

Custom Packaging and Artwork Information

Because Pelipus provides custom packaging solutions, you may submit artwork, logos, photographs, product information, packaging specifications, dielines, designs, brand assets, or other files in connection with an inquiry or order.

We may process this information solely as reasonably necessary to:

• Prepare quotations
• Review packaging requirements
• Create or produce customized packaging
• Communicate with you about your project
• Fulfill your order
• Provide customer support
• Improve our services

You remain responsible for ensuring that you have the necessary rights and permissions to submit any artwork, trademarks, photographs, logos, or other materials to Pelipus.

Payment Information

If you purchase products or services from us, payment information may be collected and processed through our payment service providers.

Where payment processing is handled by a third-party payment processor, Pelipus does not intend to store your complete payment card information on its own systems unless specifically required for the transaction and permitted by applicable law.

Payment providers may process your information according to their own privacy policies and terms.

2- Information Collected Automatically

When you visit our Website, certain information may be collected automatically through cookies, analytics technologies, server logs, and similar technologies.

This information may include:

• IP address
• Browser type
• Device type
• Operating system
• Approximate geographic location
• Referring website
• Pages visited
• Time spent on pages
• Website interactions
• Date and time of visits
• General usage and technical information

We may use this information to understand how visitors use our Website, maintain website security, diagnose technical problems, improve website performance, and improve our products and services.

3- Cookies and Similar Technologies

Pelipus may use cookies, pixels, tags, analytics tools, and similar technologies to operate and improve the Website.

Cookies may be used for purposes such as:

• Keeping the Website functioning properly
• Remembering preferences
• Understanding website traffic
• Measuring website performance
• Improving user experience
• Understanding interactions with our marketing campaigns
• Supporting advertising or remarketing activities, where applicable

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some portions of the Website.

Where required by applicable law, we will provide appropriate choices or consent mechanisms for certain cookies and tracking technologies.

Where required, cookie choices are available through a cookie banner on the Website, where you can accept, reject, or manage non-essential cookies.

4- How We Use Your Information

Pelipus may use personal information for legitimate business purposes, including:

• Responding to inquiries
• Providing quotations
• Processing and fulfilling orders
• Producing customized packaging
• Communicating about your order or project
• Providing customer service
• Processing payments
• Arranging shipping and delivery
• Managing business accounts
• Improving our Website and services
• Understanding customer needs and preferences
• Preventing fraud, abuse, and unauthorized activity
• Maintaining website and information security
• Complying with legal and regulatory obligations
• Sending marketing communications where permitted
• Measuring the effectiveness of advertising and marketing
• Protecting our legal rights and interests

We do not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

5- Business and Commercial Information

Because Pelipus primarily serves businesses and organizations, we may collect information relating to commercial activities, including:

• Company name
• Job title or business role
• Business contact information
• Products and packaging requirements
• Quote history
• Order history
• Purchase information
• Project specifications
• Business communications

This information helps us provide customized packaging solutions and manage our relationship with customers and business clients.

6- How We Share Information

Pelipus does not sell your personal information for money.

We may share information with trusted third parties when reasonably necessary to operate our business and provide requested services.

These parties may include:

Service Providers

We may use third-party service providers for services such as:

• Website hosting
• Website maintenance
• Payment processing
• Email communications
• Customer support
• Analytics
• Marketing services
• Advertising services
• Shipping and logistics
• Information technology
• Security and fraud prevention

These providers may access information only to the extent reasonably necessary to provide services to Pelipus.

Shipping and Delivery Providers

If you place an order, we may provide necessary information such as your name, telephone number, and delivery address to shipping, courier, freight, or logistics providers for the purpose of delivering your order.

Legal and Regulatory Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law
• Respond to a lawful government request
• Comply with a court order or legal process
• Protect the rights, property, or safety of Pelipus, our customers, or others
• Investigate fraud or unauthorized activity
• Enforce our agreements and policies

Business Transfers

If Pelipus is involved in a merger, acquisition, restructuring, financing, sale of assets, or other business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

7- Custom Artwork and Brand Information

We understand that custom packaging may involve valuable brand assets and confidential business information.

Where you submit logos, artwork, packaging designs, product information, or other materials to Pelipus, we use those materials as reasonably necessary to review, quote, design, manufacture, and fulfill your requested packaging project.

You should not submit confidential information that is not necessary for your project.

Pelipus will not knowingly use your submitted artwork or brand materials for unrelated purposes without appropriate authorization, except where disclosure or use is required or permitted by law.

8- Marketing Communications

If permitted by applicable law, Pelipus may send you marketing communications about products, packaging solutions, services, promotions, or company updates.

You may unsubscribe from marketing emails by:

• Using the unsubscribe link included in the email; or
• Contacting us using the information provided below.

Even if you opt out of marketing communications, we may continue to send transactional or service-related communications, such as quotation responses, order updates, shipping information, account communications, or other messages necessary to provide requested services.

9- Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing products and services
• Completing transactions
• Maintaining business and accounting records
• Resolving disputes
• Preventing fraud
• Enforcing agreements
• Meeting legal, tax, accounting, or regulatory requirements

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

10- Data Security

Pelipus takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

11- Third-Party Websites and Services

Our Website may contain links to third-party websites, applications, payment providers, social media platforms, or other services.

If you access a third-party website or service, that third party’s privacy policy and terms may apply.

Pelipus is not responsible for the privacy practices, content, security, or policies of third-party websites or services that we do not control.

We encourage you to review the privacy policy of any third-party website before providing personal information.

12- Your U.S. Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include, where applicable:

• The right to know what personal information we collect and how it is used
• The right to request access to personal information
• The right to request correction of inaccurate personal information
• The right to request deletion of personal information
• The right to obtain a copy of certain personal information
• The right to opt out of certain targeted advertising or sharing of personal information
• The right to opt out of certain sales of personal information, where applicable
• The right to limit certain uses of sensitive personal information, where applicable
• The right to appeal a decision regarding a privacy request, where required by applicable law
• The right not to receive discriminatory treatment for exercising applicable privacy rights

These rights vary depending on your state of residence and may be subject to exceptions and limitations under applicable law.

13- Global Privacy Control

Where required by applicable law, Pelipus may recognize valid Global Privacy Control (GPC) signals as an opt-out preference for certain activities involving the sale or sharing of personal information or targeted advertising.

The applicability of GPC may depend on your location and the activities in which Pelipus engages.

14- Children’s Privacy

Our Website and services are intended primarily for businesses, organizations, and general consumers who are legally permitted to use the Website.

Pelipus does not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can investigate and take appropriate action.

Where applicable law establishes a different minimum age or additional requirements, we will comply with those requirements.

15- International Visitors

Pelipus may work with customers and service providers located in different countries.

Pelipus manufactures its products in Pakistan and sells to businesses in the United States. Your information may be transferred to, stored in, or processed in Pakistan, the United States, and other countries where Pelipus or its service providers operate.

Privacy and data protection laws in these locations may differ from the laws of your country or state.

By using our Website or providing information, you acknowledge that your information may be processed in locations outside your country of residence, subject to applicable legal requirements.

16- Do Not Track

Some web browsers provide a “Do Not Track” feature.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our Website may not respond to all such signals.

Where required by applicable law, we will honor legally recognized privacy preference signals.

17- Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, services, technology, or applicable laws.

When we make changes, we will update the “Effective Date” at the top of this Privacy Policy.

We encourage you to review this page periodically to stay informed about how we protect your information.

18- Contact Us

If you have questions about this Privacy Policy or want to exercise an applicable privacy right, please contact Pelipus using the contact information provided on our Website.

Pelipus LLC
Operated by: PELIPUS LLC
Website: https://pelipus.com/
Contact: https://pelipus.com/contact-us

When submitting a privacy request, please provide enough information for us to understand and verify your request. We may need to verify your identity before fulfilling certain requests, as permitted or required by applicable law.